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Intellectual property rights
All content on BQJ eShop, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data editing and software are the properties protected by international copyright laws.

Licence and Site Access
We grant you a limited, non-exclusive and revocable licence to access and make use of BQJ eShop. This licence does not include any resale or commercial use of BQJ eShop or its contents; any derivative use of the BQJ eShop or its contents; any downloading or copying of account information; or any use of data mining, robots, or similar data gathering and extraction tools. Unless otherwise specified by us in a separate licence, your right to use any software, data, documentation or other materials that you access or download through BQJ eShop is subject to these Terms of Use. Without the consent of BQJ eShop, you may not frame or utilize framing techniques to enclose any trademark on this site or its affiliates, logo, or other proprietary information (including images, text, page layout, or form) appropriation. Without the consent of BQJ eShop, you may not add meta tags or any other "hidden text" mode use the name and trademark of this website. Any unauthorized use terminates the permission or license granted by this website.

Limitation of Liability
We do not represent or warrant that access to our site (including using our applications or software), or any part of it, will be uninterrupted, reliable or fault-free and we do not represent or warrant to you that our site or any of its contents will be accurate, complete or reliable. In additions, we will not be liable to you for any indirect or consequential loss, damage or expenses, including loss of profits, business or goodwill, arising out of any problem you notify to us, and we will have no liability to pay any money to you by way of compensation except otherwise specified in these terms and conditions.

Content provided by users
In becoming a Member of BQJ eShop, users must provide complete and accurate personal information during account registration and also have a valid email account.

System Integrity
You acknowledge that we take no responsibility for any system unavailability or for any loss that is incurred as a result of BQJ eShop being unavailable. Further, we assume no responsibility for the corruption of any data or information held by us.

Electronic Communications
We may communicate with you by e-mail notices as BQJ eShop. You agree that all agreements, notices, disclosures and other communications that we provide to you in this manner satisfy any legal requirement that such communications be in writing.

Indemnity and Defence
You agree to indemnify and hold BQJ eShop (including its directors, officers, employees, parent companies, subsidiaries, affiliates and agents) harmless from and against any and all claims, cost, losses, damages, judgments, penalties, interest and expenses (including legal fees) arising out of any claim (being any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or an entity) that relates or arises out of your use of BQJ eShop.

Delivery
BQJ eShop will decide the deliver method to deliver the products customers’ placed order. We will deliver the merchandise ordered by you to the address you give us for delivery at the time you make your order through our system or a third party provider. The merchandise shall be, and shall be deemed to be, delivered and accepted by you when the merchandise are delivered to the address you give us for delivery. You agree and accept that we are entitled, at our option, to charge you additional costs or cancel your order in the event of your failure to accept delivery for whatever reasons. We may deliver the merchandise in one or more installments, and some of the merchandises may be delivered directly from suppliers. Any times and dates given for dispatch of merchandise, or the length of time that merchandise will take to be delivered, are only estimates. If we are unable to meet any stated dispatch or delivery dates or times we will inform you as to the progress of your order. You will become the owner of the merchandise you have ordered when they have been delivered to you. Once merchandise has been delivered to you they will be held at your own risk and we will not be liable for the loss or damage. Unless otherwise specified, delivery charge at the rate of HK$40 will be imposed on each delivery. We currently offer free delivery for each order over HK$400.

Returns or Exchanges
Unless otherwise specified, no return or exchange of merchandise will be accepted. Please read the returns or exchanges policy as specified by the supplier carefully before you place an order. Merchandise may be returned or exchanged within seven (7) days of receipt if the merchandise you ordered are faulty, defective or damaged (with no fault on your part), or the merchandise are not what you ordered, or the delivery is of an incorrect quantity.
The returns or exchanges policy applies;

  • The merchandise are unused and in the condition originally sold together with all parts and accessories which are provided with the merchandise including manuals, certificates, labels, tags, consumables, bags, and boxes;
  • the packaging of the merchandise must be in the condition in which it was delivered to you; and
  • a request for exchange is sent to our email (eshop@bqjoruanl.com) and the merchandise is returned to the supplier through mailing within a limited period.

You agree and accepted that merchandise accepted for returns are only eligible for refund and not return. You agree and accept that it will be at the supplier’s sole discretion whether the merchandise is accepted for return or exchange. Under no circumstances will we accept the return of any merchandise directly to us or be held liable for your damages for whatever reasons. BQJ eShop retain the right of final decision.

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